ListyflowContact us
Write to us at soporte@listyflow.com with your question, problem or suggestion. We usually reply within 48 business hours. If you're reporting a bug, tell us which iPhone model and iOS version you use, so we can help you faster. You can write in English or Spanish.
Email supportFrequently asked questions
How does Premium work?
Premium lets you create the home and invite up to 5 people, who join for free: with it come the family wall, the home calendar and the Home Panel for your iPad. It also adds Your Basket, suggestions of what to add, attachments, collaborative lists and Your Day in full. It's billed monthly or yearly, with a 3-day free trial; the App Store shows you the price in your currency. The free app works fully for your everyday lists, and joining the home of someone who invited you is free too.
How do I use Siri and the Apple Watch?
Tell Siri "Create a list in Listyflow", "Add to Groceries in Listyflow" (with your list's name) or "What's next in Listyflow?". If "Listyflow" is hard to say, it also answers to "Listy". The first time, iOS asks you to enable Listyflow's shortcuts with Siri: allow it.
The same phrases work on your Apple Watch. The watch asks your iPhone for the information, so your iPhone needs to be nearby, with Listyflow installed.
How do I cancel my subscription?
Subscriptions are managed in your Apple Account, not inside the app. On your iPhone: Settings → your name → Subscriptions → Listyflow → Cancel Subscription. You keep Premium until the end of the period you already paid for.
I paid but I don't see Premium
Open the Profile tab in the app and tap Restore Purchase. Make sure you're signed in with the same Apple Account you bought it with. If it still doesn't show up, write to us.
How do I share a list with someone?
In the list, open the ••• menu and choose to share it to collaborate: you get a link you can send through any app. Whoever opens it gets the list, and both of your changes sync. Sharing lists is a Premium feature.
Sync between my devices isn't working
Listyflow syncs through iCloud. Check that both devices use the same Apple Account and have iCloud Drive turned on. Sync isn't real time: it catches up when you open the app or bring it back to the foreground.
Privacy and data deletion
You can read how we handle your data in our Privacy Policy. To request deletion of the data associated with your device, write to us at soporte@listyflow.com and we'll delete it.